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Gastroenterology & Endoscopy

Gastroenterology departments across the UK are under significant pressure due to the demands of a growing and ageing population.

With the increasing awareness of cancers and national guidance recommending diagnostic procedures, it has been estimated that approximately 750,000 additional endoscopy procedures a year will be undertaken by 2020.

How insourcing gastroenterology services from 18 Week Support can help your team

Working alongside local clinicians, Dr Matthew Banks leads our team of expert gastroenterologists, nurses and decontamination technicians to provide weekend general outpatient clinics and endoscopy services.

We have streamlined our services to enable us to take ownership of the entire patient pathway from first attendance through to endoscopy, follow up and discharge as appropriate.
Our team of gastroenterologists manage all other aspects of upper and lower GI disorders including;

  • Dyspepsia
  • GORD
  • IBS
  • gastric ulcers
  • swallowing difficulties

We will manage all administration that is associated with each patient episode, approving clinic letters, reviewing results of investigations and ensuring all outcomes are communicated to the patient and their general practitioner. We have also introduced virtual follow up and virtual histology clinics into the service.

Endoscopy services

Our specialist Endoscopy insourcing services have been developed to support NHS trusts with:

  • 2WW Urgent referrals
  • Routine referrals
  • Surveillance cases
  • Bowel cancer screening services
  • Enhanced sedation (Propofol) lists

Additionally, we can support Direct Access and Rapid Access endoscopy referrals by working with the local clinical leads to agree strong governance for the management of these patients.

Gastroenterology Team

Dr Matthew Banks

Clinical Lead for Gastroenterology

Lisa Phillips

Nurse Lead for Endoscopy

"Everyone was really clear about what was happening and put me at ease."


Matthew talks about our strong clinical teams and liaising with Trusts.
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  • Provision of services for up to 5 endoscopy rooms per weekend.
  • Service flexed to meet variations in demand and regularly involved bank holiday services.
  • On average 24.5 JAG points completed per list.
  • Two-week wait and surveillance cases routinely managed within the service.
  • View all case studies